Multi-Location Inventory Sync
Real-time inventory synchronization across 15 retail locations
The Challenge
A regional home goods retailer with 15 locations across Florida was struggling with inventory management. Each store operated independently with its own POS system, but inventory wasn't synced in real-time. Store managers couldn't see what was available at other locations, leading to frequent stockouts of popular items while other stores had excess inventory. Customers were frustrated when items shown online weren't available in-store, and the company was losing sales to better-connected competitors.
Our Solution
Real-Time Sync
Connected all 15 POS systems to a central inventory database with bi-directional real-time updates
Store Visibility
Built web portal allowing store managers to check inventory at all locations and initiate transfers
Online Integration
Integrated inventory data with e-commerce platform to show accurate store-level availability
Smart Alerts
Implemented automated reorder alerts and inter-store transfer suggestions based on demand patterns
Results
- Stockouts reduced by 78% across all locations
- Overstock inventory decreased by 42%, freeing up $340k in working capital
- Inter-store transfers increased 5x, optimizing inventory distribution
- Online order accuracy improved to 98% (previously 76% due to inaccurate stock data)
- Customer satisfaction scores increased by 31 points (NPS methodology)
Technologies Used
"We can finally operate as one unified business instead of 15 separate stores. Customers can find what they need, and we're not tying up cash in excess inventory."
— CEO, Regional Home Goods Chain
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